Skip to main content

Reviews Page 10

Cresthaven Logo


3.9

| 726 Reviews


4151 N Traverse Mountain Blvd, Lehi UT 84043

(801) 901-1919

http://www.cresthavenapts.com


See why our residents are raving! Our Lehi, Utah, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Cresthaven Apartments in Lehi, Utah today.


Reviews List

S

I alway have pleasant experience with Crethaven maintenance team! Day before yesterday I submitted two maintenance requests and they responded very quickly. They fixed both issues without a delay. I’m impressed with their service! Keep it up!

Sanjeewa Ranathunga

November 09, 2023

N

Nathan Walker

October 23, 2023

F

My fiance' & I lived at this property for one year (we moved out September 30, 2023). The property itself is just okay minus people never seem to pick up after their dogs, parking is a joke, not giving notice to unruly children parents from their children vandalising people cars and be prepared to dig your own self out in anytype of snowstorm. My biggest complaint is pretty much getting ripped off from our security deposit ($600 deposit received $15 back). We take pride of leaving things the way we arrived. This management company will take all of your security deposit with some crazy charges with cleaning cost etc. We left our apartment clean but it doesn't matter because they get a nice little kick back when they upcharge on finding anything and everything (i.e. a few dust balls behind the washing machine & dryer). They really need to keep in mind to not be so greedy and remember good tenants that actual care about leaving things in a good standing. Whoever moves there please know that you won't see any of your deposit and just be prepare to not get nothing back. They should have saved a stamp and kept the $15.00 dollars from our security deposit and went to lunch. Pretty much it doesn't matter how you leave your apartment you won't see none of your deposit! We're glad to be gone and now we get more for our money. We have a much bigger place with a two car garage from what they were charging us. FYI, if Kayden feels she is done having a conversation with you, she will hang the phone up (that's real professional). Not impress with the rental office crew except for Adam (he was very nice).

Floretta Collins

October 13, 2023

T

We've been happy here. We have 3 kids in a 3-bedroom apartment. The fireplace makes for a cozy space. The pool was clean and fun. The basketball court is nice. The playground is good, but the slides were too hot and had wasps, so we didn't use it. The outside grill is nice for parties. Everything is well-lit at night and feels safe. Maintenance has fixed things right away and even offered to come out at 11pm on a weekend when our smoke alarm battery was beeping, despite not living on-site. The clubhouse is nice for conference calls, hanging with friends, and playing pool. The gym has been nice to have on-site, but I had to replace the batteries in the remote there. Amazing location! Bike and hiking trails next door and super easy to get anywhere.

Theodore Christiansen

September 29, 2023

B

Bob Adair

September 03, 2023

A

Great management, not so great owners. The front office staff was consistently pretty good about resolving concerns, but they often have their hands tied by policies/decisions made higher up. They were very accomodating when we had to store some belongings on our patio while our garage was unusable. Overall the units are in a pretty good location, and depending on the building you're in you have a nice view of Lehi/the lake off in the distance. The size is also pretty good, but the price is a bit high(though that is true for everywhere right now). Proximity to Harmons is great too. Back in May we received a short notice heads-up that we (along with many others) would be unable to use our garage for 3 weeks as a company came in to address foundation issues for the building. 3 months later in August as we are moving out, the garages are still unusable. The owners offered a $200 credit for each month we were unable to use the garage, but that amount is pretty paltry considering the attached garage is a huge selling point for those particular units, and considering how long they were (and still are) unusable. The noise was incredibly disruptive as they used machinery to tear out the concrete in the garages as well. I think the ownership could have and should have handled that situation better. On the topic of moving out, there were some pretty big discrepancies on the move-out charges between the lease agreement and the move-out sheets that were handed out. I understand we're in a period of inflation, but 100%+ increases on certain services just seems like willful deception. We were pretty thorough in cleaning our unit and carpets (see photos), so I will revisit this review after everything has been finalized to adjust it according to our full move-out experience. The move out experience ended up being alright. If you do a thorough job of cleaning, you are not charged those cleaning fees.

Andrew Hillen

August 29, 2023

A

Great management, not so great owners. The front office staff was consistently pretty good about resolving concerns, but they often have their hands tied by policies/decisions made higher up. They were very accomodating when we had to store some belongings on our patio while our garage was unusable. Overall the units are in a pretty good location, and depending on the building you're in you have a nice view of Lehi/the lake off in the distance. The size is also pretty good, but the price is a bit high(though that is true for everywhere right now). Proximity to Harmons is great too. Back in May we received a short notice heads-up that we (along with many others) would be unable to use our garage for 3 weeks as a company came in to address foundation issues for the building. 3 months later in August as we are moving out, the garages are still unusable. The owners offered a $200 credit for each month we were unable to use the garage, but that amount is pretty paltry considering the attached garage is a huge selling point for those particular units, and considering how long they were (and still are) unusable. The noise was incredibly disruptive as they used machinery to tear out the concrete in the garages as well. I think the ownership could have and should have handled that situation better. On the topic of moving out, there were some pretty big discrepancies on the move-out charges between the lease agreement and the move-out sheets that were handed out. I understand we're in a period of inflation, but 100%+ increases on certain services just seems like willful deception. We were pretty thorough in cleaning our unit and carpets (see photos), so I will revisit this review after everything has been finalized to adjust it according to our full move-out experience. The move out experience ended up being alright. If you do a thorough job of cleaning, you are not charged those cleaning fees.

Andrew Hillen

August 29, 2023

A

Great management, not so great owners. The front office staff was consistently pretty good about resolving concerns, but they often have their hands tied by policies/decisions made higher up. They were very accomodating when we had to store some belongings on our patio while our garage was unusable. Overall the units are in a pretty good location, and depending on the building you're in you have a nice view of Lehi/the lake off in the distance. The size is also pretty good, but the price is a bit high(though that is true for everywhere right now). Proximity to Harmons is great too. Back in May we received a short notice heads-up that we (along with many others) would be unable to use our garage for 3 weeks as a company came in to address foundation issues for the building. 3 months later in August as we are moving out, the garages are still unusable. The owners offered a $200 credit for each month we were unable to use the garage, but that amount is pretty paltry considering the attached garage is a huge selling point for those particular units, and considering how long they were (and still are) unusable. The noise was incredibly disruptive as they used machinery to tear out the concrete in the garages as well. I think the ownership could have and should have handled that situation better. On the topic of moving out, there were some pretty big discrepancies on the move-out charges between the lease agreement and the move-out sheets that were handed out. I understand we're in a period of inflation, but 100%+ increases on certain services just seems like willful deception. We were pretty thorough in cleaning our unit and carpets (see photos), so I will revisit this review after everything has been finalized to adjust it according to our full move-out experience.

Andrew Hillen

August 29, 2023

B

Al and Sean were awesome! They responded in 24 hours and went above and beyond by fixing other things that weren’t even part of our request. Thanks guys!

Bill T

August 28, 2023

M

Maintenance was 5-star when I moved in but now they won’t even call me back after 5 days. Too bad it was too good to last.

Mia M

August 23, 2023

View Previous Reviews View More Reviews
Show Selected Reviews
®2026 Cresthaven