| 726 Reviews
See why our residents are raving! Our Lehi, Utah, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Cresthaven Apartments in Lehi, Utah today.
It was great my ac unit was fixed in time at all
nicole visram
February 25, 2023
Alan S was amazing and got the job done quick and came in a timely matter he was friendly and willing to help
Lexi
December 16, 2022
They are pretty good in maintenance and service. I just submitted the request and Jason fix my tub super fast
Mary Borges
December 03, 2022
This place is just bad overall. It could be nice but all they care about is money. The management does not care about its tenants at all not even enough to look at your statements (if they have them, half the time they can't find them) to see that your being overcharged 150 dollars each month for the past 10 months. We asked the manger about it and he said that we weren't being overcharged. I didn't believe that so I had one of the office staff look multiple times before they finally found out that we had been overcharged. If we hadn't noticed they would have just taken our money. Not to mention that the move out charges are ridiculous, and if you question them about any of it they can't give you an answer besides it isn't up to our standards. Yet I left the apartment cleaner than when we moved in. Yet you are going to try and charge me for cleaning that you won't do? Just don't move in here, you can find nicer places for cheaper and with management that cares. I don't usually leave reviews but this place deserves a bad one.
Tersadox
December 02, 2022
Review edited to reflect recent change in apartment management and maintenance staff. It used to be great and deserving of a great rating. Now the staff matches the grade of the property. Property manager spends nights memorizing excerpts from the lease agreement like the Bible but selectively enforces within close proximity of the leasing office but doesn't understand their own responsibilities under Utah state law. Will walk past literal garbage to confiscate tenant's property and then lecture you about keeping the common areas clean. Luxury apartments... not at all, coming from someone who has built real luxury projects for discerning and picky customers. They're the absolutely cheapest grade stuff as far as fixtures, hardware, appliances, HVAC equipment, etc. go. Take a tour and sit on the toilet seats, but hold on, you don't even have to weigh 100 lbs for the seat to bow in and feel like you're going to fall in the toilet. Cheap garbage. Stair handrails are bowed. Overpainting from walls to hardware is abundant, as if masking isn't a thing. Luxury is in the details, and it looks like a troupe of monkeys built the place. The carpet is absolutely awful. Looked new when we moved in. We don't wear shoes in the house and clean religiously (robo vac, stick vac for quick pickups and Kirby for deep cleaning. We even have a commercial grade carpet extractor), and it's completely matted. Definitely bottom tier stuff that tenants get dinged for when they move out despite all efforts to maintain it. Carpet guys are in the complex full time, changing it out, so we figure they do it every time there's a change of tenants replacing garbage with more garbage. They'll come in periodically to change your bargain bin air filter that allows your duct work to get filled with all kinds of nasty buildup that blows out the vents and marks up the ceiling, change the smoke alarm batteries and snoop around. Previous properties allowed me to do that myself like a big boy. And usually smoke alarm batteries get changed when they start making that awful brain piercing noise, or is that just me?
N C
November 29, 2022
Review edited to reflect recent change in apartment management and maintenance staff. It used to be great and deserving of a great rating.Now the staff matches the grade of the property. Luxury apartments... not at all, coming from someone who has built real luxury projects for discerning and picky customers. They're the absolutely cheapest grade stuff as far as fixtures, hardware, appliances, HVAC equipment etc. go. The carpet is absolutely awful. Looked new when we moved in. We don't wear shoes in the house and clean religiously (robo vac, stick vac for quick pickups and Kirby for deep cleaning, even have a professiona grade carpetl extractor), and it's completely matted. Definitely bottom tier stuff that we will get dinged for when we move out despite all efforts to maintain it. Carpet guys are always in the complex, changing it out, so we figure they do it every time there's a change of tenants. Might as well install commercial grade carpet tiles since that's what it feels like, ends up looking like anyways, and it's easier to fix.
N C
November 29, 2022
Maintenance is top notch. Very helpful and friendly. Interactions with office staff have been positive. Luxury apartments ehhh... not really, coming from someone who has built major projects for discerning customers. They're pretty standard as far as fixtures, hardware, appliances, HVAC equipment etc. go. Carpet is absolutely awful. Looked new when we moved in. We don't wear shoes in the house and clean religiously (robo vac, stick vac for quick pickups and Kirby for deep cleaning, even have a professional extractor) and it's completely matted. Definitely bottom tier stuff that we will get dinged for when we move out despite all efforts to maintain it. Carpet guys are always in the complex changing it out, so we figure they do it every time there's a change of tenants. Might as well install commercial grade carpet tiles since that's what it ends up looking like anyways, and easier to fix. 4 stars for 5 star staff and 3 star units from basic, cheap owner/builders.
Nicolas Christensen
November 29, 2022
Excellent service
aravind kumar
November 29, 2022
I moved in just barely this last weekend. There was an issue with One of the stove top coils. Jasen N. What is the maintenance technician and he showed up within a couple of hours of me having reported it. He was knowledgeable he was professional and even personable. Organized and clean And got it taken care of very quickly. Very impressed and weâll see how the next year goes.
Taylor Russo
November 28, 2022
Maintenance took care of the problems and were very kind. I was pleasantly surprised that they came just an hour after I made the request at the office....and they were very prompt at taking care of the work order.
Connie Goss
November 18, 2022