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Reviews Page 23

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3.9

| 726 Reviews


4151 N Traverse Mountain Blvd, Lehi UT 84043

(801) 901-1919

http://www.cresthavenapts.com


See why our residents are raving! Our Lehi, Utah, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Cresthaven Apartments in Lehi, Utah today.


Reviews List

C

I lived in Cresthaven from 2018 to 2021 while I was trying to figure out where to build a house. It was generally a good place to live. Having said that, my reason for the 1-star review is because they had a ton of issues with their online payment portal which cost me a lot of late fees. They switched platforms multiple times, so I would set up auto pay, just in time for them to change it again and then charge late fees when the auto pay didn’t go through. They were great about accepting rent in other ways initially. When I was having a hard time I could just call over there and they’d help me take it over the phone. Then one day I called in because I couldn’t get the online portal to work properly and they wouldn’t help me anymore. . . Then the next day they charged me a couple hundred dollar late fee knowing full well that I was trying to make the payment. The living experience was fine, the payment process was a disaster and they took ad advantage of people like me who were happy to make it but weren’t able to. I don’t know whether their service philosophy came from the ownership group or from management, but it was bad either way.

Christian Allen

October 27, 2021

R

Robert Villegas

October 15, 2021

A

(Translated by Google) Very good attention and kindness, the apartments are very comfortable, are delivered in good condition and are well located. Unfortunately the attention of the staff when you need to move and leave the facilities is deficient and they show no interest in helping you. They only care about you when you are a customer and are leasing. (Original) Muy buena atención y amabilidad, loas apartamentos son muy cómodos, se entregan en buenas condiciones y están bien ubicados. Lamentablemente la atención del staff cuando necesitas mudarte y dejar las instalaciones es deficitaria y no muestran ningún interés en ayudarte. Solo les importas cuando eres cliente y esta arrendando.

Adolfo Quintana

October 03, 2021

A

Muy buena atención y amabilidad, loas apartamentos son muy cómodos, se entregan en buenas condiciones y están bien ubicados. Lamentablemente la atención del staff cuando necesitas mudarte y dejar las instalaciones es deficitaria y no muestran ningún interés en ayudarte. Solo les importas cuando eres cliente y esta arrendando.

Adolfo Quintana

October 03, 2021

J

Joy Carter

September 27, 2021

b

baily gossard

September 24, 2021

b

Everything was pretty easy and the staff are very nice but the ac wasn’t and still isn’t working when we moved in

baily gossard

September 24, 2021

b

Everything was pretty easy and the staff are very nice but the ac wasn’t and still isn’t working when we moved in

baily gossard

September 24, 2021

L

Fast and polite.exactly,

Linda Robertson

September 18, 2021

M

Natalie was professional, kind, and very responsive. She guided us through the whole process and was extremely helpful. Thank you Natalie!! The property is...

Melody P.

September 10, 2021

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