I've been living here with my daughter for the last three months. I cannot trust the management or staff. They lied to me about how quiet the apartments are when I sat down with them to negotiate the lease. My daughter has a heart defect and the only thing I requested was a quiet apartment. Seven leasing agents (including management) were dishonest about how the windows are double paned and the walls are thick. They decided to stick me up against the busiest road and "guaranteed" me that it would be quiet. I hear every car, motorcycle, semi, truck, and loud noise from traverse mountain road. The staff also harassed my daughter's cardiologist to have him verbally verify that he signed their required documents. His office manager confirmed that they were attempting to break Hippa rules.
When I asked to be moved to a different and quieter apartment, the management waived the $500 fee but, still estimated that it will cost me about $400 for cleaning fees to move out. This place is the absolute worst! Every apartment is charged with a technology package that is $130 per month and it is required. I would recommend to stay away from this complex and go somewhere else. I am looking forward to moving out.
Ryan M.
September 06, 2017