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Reviews Page 7

Cresthaven Logo


3.9

| 726 Reviews


4151 N Traverse Mountain Blvd, Lehi UT 84043

(801) 901-1919

http://www.cresthavenapts.com


See why our residents are raving! Our Lehi, Utah, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Cresthaven Apartments in Lehi, Utah today.


Reviews List

N

I stayed there for 2.5 years and it was very sad to leave my best friends there. I made so many great friends, and I wish them a great time in Cresthaven apartments. Anyway, it was a great time staying there, with the pool, the gym and of course there is a playground and a basketball court. I highly recommend going to this place. But beware, some dog owners tend to not clean up after themselves and it makes it kind of disgusting and stinky after you go outside. Make sure that if you have a dog, clean up after themselves.

Naditha Ranathunga

August 19, 2024

F

Excellent experience at Cresthaven Apartments! From the leasing office service to the facilities, everything is impeccable. The communication with Kelsey has been great; she assists us with everything we need. The place is beautiful, well-maintained, and the location is perfect. Highly recommend!

Fillipe Amaral

August 15, 2024

E

The location and neighborhood are great and the apartments are generally nice although very noisy and cleaning of the common areas of the buildings is inexistent. They have multiple fees on top of the advertised rent, make sure to check on those before signing your lease. Move in and move out experience was really bad. The apartment was given to us very dirty, when we asked for a joint inspection and cleaning the office said they couldn't do anything about it before our move in date and we took the apartment as is and took on ourselves to clean and sanitize since we have a baby. At move out we received a statement with very high charges for cleaning, repairs and incorrect utilities fees /edit clarification: condo shared utilities/ even though we had left the apartment in immaculate condition. The lease includes a rate sheet for cleaning and damages which is good for nothing as the management will just charge arbitrary fees 3 to 4 times higher. Although the management says that there are only passing charges from their vendors, they were not able to provide any invoice, they refused to conduct a joint walkthrough but they did try to use pictures that we had ourselves taken of pre-existing damages at move in to justify one of their cost. We provided multiple evidences of why the fees were unjustified and they dropped some charges but still maintained some abusive fees. I guess this is just part of their standard practice to get additional revenue for this place. In some of the answers to other reviews, they blame the former manager who left but we interacted with both and the new team has not really been better, although slightly more polite. I imagine most people are like us and just want to move on so they end up paying but if you are a tenant there be prepared.

Elisa Louarn

August 10, 2024

E

The location and neighborhood are great and the apartments are generally nice although very noisy and cleaning of the common areas of the buildings is inexistent. They have multiple fees on top of the advertised rent, make sure to check on those before signing your lease. Move in and move out experience was really bad. The apartment was given to us very dirty, when we asked for a joint inspection and cleaning the office said they couldn't do anything about it before our move in date and we took the apartment as is and took on ourselves to clean and sanitize since we have a baby. At move out we received a statement with very high charges for cleaning, repairs and incorrect utilities fees even though we had left the apartment in immaculate condition. The lease includes a rate sheet for cleaning and damages which is good for nothing as the management will just charge arbitrary fees 3 to 4 times higher. Although the management says that there are only passing charges from their vendors, they were not able to provide any invoice, they refused to conduct a joint walkthrough but they did try to use pictures that we had ourselves taken of pre-existing damages at move in to justify one of their cost. We provided multiple evidences of why the fees were unjustified and they dropped some charges but still maintained some abusive fees. I guess this is just part of their standard practice to get additional revenue for this place. In some of the answers to other reviews, they blame the former manager who left but we interacted with both and the new team has not really been better, although slightly more polite. I imagine most people are like us and just want to move on so they end up paying but if you are a tenant there be prepared.

Elisa Louarn

August 10, 2024

H

Hailey Moore

August 09, 2024

L

I really like Crest heaven Apartments. I lived there for 3 years never had an issue. The maintenance people take care of your issues quickly, very friendly. The apartments are nice and clean. The pool and work out room was very clean as well. The landscaping was always kept up. If anyone is looking for an apartment, I would strongly recommend Crest heaven.

Liz C

August 01, 2024

S

Nice enough place, not pleased with management. Got charged for not having utilities hooked up BEFORE I had signed the contract. Edit: Based on the comment they just left, they don't care enough to do anything about it.

Stephen Thurston

July 29, 2024

H

great location next to mountains and stores , unit are a bit noisy and general aspect of complex can be pretty dirty. the 3 bed top floor are nice .Unexpected fees are added to lease , at time of departure extra supposed cleaning fees and painting are a nice scam run by management, they will not do walkthrough with you so it will become difficult to fight unwanted fees. For similar prices other complex or single family home can be found. This was a nice place years back but now it is becoming a transient place.

Hendi Kaf

July 18, 2024

B

If I could leave 0 stars, I would. Moved out and they charged us ridiculous fees. We replaced our own drip pans because the move out form said we’d be charged for them if we didn’t. They charged us anyway. They charged an enormous $275 carpet cleaning fee that they said is standard after any tenant moves out. Tons of hidden fees. Prospective tenants beware!! Do not live here! They’ll rip you off and steal your money. Update: Was told that they’d reimburse the drip pans via Amazon Gift Card. Have yet to receive said gift card. The reply to this review says they sent me an email responding to my concerns but no such email was sent to me. Checked my inbox and went through my junk with no email from Cresthaven. Again prospective renters: BEWARE!!

Bryant Wilson

July 12, 2024

B

If I could leave 0 stars, I would. Moved out and they charged us ridiculous fees. We replaced our own drip pans because the move out form said we’d be charged for them if we didn’t. They charged us anyway. They charged an enormous $275 carpet cleaning fee that they said is standard after any tenant moves out. Tons of hidden fees. Prospective tenants beware!! Do not live here! They’ll rip you off and steal your money.

Bryant Wilson

July 12, 2024

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